IT Incident and Problem Manager
Tasks
- Augment change and problem management
- Coordinate response to high-impact incidents
- Identify and remove blockers
- Lead incident resolution
- Lead post-incident reviews
- Maintain incident documentation
- Manage communication during incidents
- Track incident metrics
- Translate technical details into business language
Perks/Benefits
- Commutation reimbursement
- Day off on the third Friday monthly
- Paid parental leave
- Wellness reimbursement
Skills/Tech-stack
CICD | Cause analysis | Cloud Computing | Communication | DevOps | IT Service Management | IT service | Incident Management | Monitoring Tools | Root Cause Analysis | Root cause | Service Management | Troubleshooting
Education
Roles
Related jobs
-
IT Security Manager (Global Cyber Command) INR 659K-939KAlert Tuning | Case Development | Cause analysis | Decision Making | Detection and ResponseMid-level Full TimeIND-Pune-Smartworks, India1d ago
-
Manager – Technical Information Security Lead (TISL) INR 2500K-4000KAI Security | Access Management | Agile | Analytics security | Backup and RecoveryFlexible work arrangements | Hybrid work arrangements | Visa sponsorshipSenior-level Full TimeIND - Telangana - Hyderabad (HITEC …2d ago
-
IT System Administrator INR 750K-924KAccess Management | Active Directory | Azure Active Directory | Backup and Recovery | Change ManagementMid-level Full TimeHyderabad, IN2d ago
-
Manager, Site Reliability Engineering INR 1400K-1809KAlerting | Algorithms | Automation | Blameless postmortems | CI/CDMid-level Full TimePune, India2d ago
-
Security Operations (SOC) Delivery Manager INR 1200K-1600KAutomation | Change Management | Cybersecurity operations | IT Service Management | IT serviceElder care | Flexible work | Health checks | Insurance topups | New parent supportMid-level Full TimeBangalore, IN2d ago
-
Product Security Lead INR 2500K-3200KAWS Security | Agile | Architecture Review | Asset Management | CI/CDFlexible working arrangements | Work from Office | Work-life balanceSenior-level Full TimeHyderabad, India3d ago
-
Product Security Lead INR 2500K-3200KCWE Top 25 | Cause analysis | Cloud Security | Data Loss Prevention | Data lossFlexible working arrangements | Work from Office | Work-life balanceSenior-level Full TimeHyderabad, India3d ago
-
Senior Incident Response Analyst INR 2086K-3250KCustomer Communications | Escalation management | ITIL Incident | ITIL incident management | Incident ManagementCareer development mentoring programs | Community volunteering | Company philanthropy programs | Employee Peer Recognition | Flexible time offSenior-level Full TimeBangalore, India3d ago
-
Engineering Manager – Cybersecurity USD 124K-186KBusiness Continuity | Business Continuity Management | Continuity management | Cybersecurity | Disaster RecoveryDigital course library | Employee assistance program | Mindfulness programs | Volunteer donation matching program | Volunteer paid time offMid-level Full TimeIndia Pune (Mississippi Building)4d ago
-
Senior Product Manager - Technical INR 2000K-2400KAgile | Cloud Computing | Competitive Analysis | Debugging | Design PatternsSenior-level Full TimePune, India4d ago
-
Senior GRC Manager INR 2800K-3215KAudit evidence | Audit evidence management | Cause analysis | Evidence management | GRCSenior-level Full TimePune5d ago
-
Technical Project Manager INR 2500K-2500KAI/ML | AI/ML Security | Agile | Cloud Computing | Compliance ManagementSenior-level Full TimeChennai, Tamil Nadu, India6d ago
-
Information Security and Compliance Manager INR 420K-550KCompliance Auditing | HHS Compliance | HIPAA | IEC 27001 | ISO/IECCell phone reimbursement | Health insurance | Internet reimbursement | Life insurance | Paid time offMid-level Full TimeDelhi, DL, India8d ago
-
Incident Manager INR 300K-550KApplication Support | Azure | Azure DevOps | Cause analysis | Cloud platformMid-level Full TimeChennai, Tamil Nadu, India8d ago
-
AWS | B2B Sales | CRM | Cloud Computing | CybersecurityMid-level Full TimeCoimbatore, Tamil Nadu, India8d ago
-
AWS | B2B Sales | CRM | Cloud Computing | CybersecurityMid-level Full TimeMangalore, Karnataka, India8d ago
-
Mid-level Full TimeKochi, Kerala, India8d ago
-
Manager Software Engineering INR 1026K-1500KAI/ML | Agile | Application Programming | Application Programming Interfaces | AzureCountry-specific benefitsMid-level Full TimeIndia-Mumbai (Kalpataru Square)8d ago
-
Senior Manager, Software Engineering INR 2857K-4600KAgile | Algorithms | Compliance | Data Structures | DevOpsCareer development opportunities | Flexible PTO | Healthcare coverage | Paid parental leave | Paid privacy certification exam feesSenior-level Full TimeBangalore9d ago
-
Associate Manager - GRC INR 1150K-1502KAccess Controls | Agile methodologies | AuditBoard | Cause analysis | Change ManagementMid-level Full TimeHyderabad, India10d ago
-
Technical Program Manager (Security) INR 665K-1000KAgile methodology | Cloud infrastructure | ISO 27001 | Incident Management | Incident ResponseDental insurance | Flexible time off | Medical insurance | Paid parental leave | Sabbatical after 5 yearsMid-level Full TimeIndia (Remote-First) R10d ago
-
Access Management | Application Security | COBIT | Cloud Security | ComplianceSenior-level Full TimeSeri Lingampally, India10d ago
-
Assistant Manager- Data Protection INR 1500K-3000KAnalytical Skills | Communication | Compliance Monitoring | Confidentiality | Data ProtectionMid-level Full TimeGurgaon, HR, IN, 12201010d ago
-
Senior Cybersecurity Specialist INR 2092K-3220KCloud Computing | Compliance | Detection Systems | Firewalls | GDPRFlexible benefits package | Short-Term IncentiveSenior-level Full TimeIND-TS Hyderabad Nanakramguda, India10d ago
-
Information Security Lead INR 2100K-3285K800-53 | CERT-IN | Configuration Management | Continuous Monitoring | Cybersecurity governanceSenior-level Full TimeIND -IM - Kudulu Road, India10d ago