Support Engineer
Tasks
- Act as interface to R and D
- Analyze logs metrics and data
- Deliver white glove customer support
- Investigate and resolve technical issues
- Maintain operational excellence and reliability
- Own customer issues end-to-end
- Prevent recurring issues
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Customer communication | Data Analysis | Debugging | Issue management | Log Analysis | Metrics Analysis | Problem Solving | Reliability Engineering | Reproduction | Root Cause Analysis | Root cause | System Architecture | Technical Support | Troubleshooting
Education
N/A
Roles
Regions
Countries
States
Related jobs
-
Software Engineer - Sensor Team (Hybrid, ISR) ILS 230K-290KAWS | C# | C++ | CI/CD | ContainerizationCompetitive vacation and holidays | Employee networks | Paid adoption leave | Paid parental leave | Professional development opportunitiesMid-level Full TimeTel Aviv (Sky Tower), Israel R7d ago
-
C++ | Cloud | Containers | Debugging | KernelEmployee Assistant Program | Employee assistance program | Home-office allowance | Insurance benefits | Medical benefitsSenior-level Full TimeIsrael8d ago
-
Senior-level Full TimeTel Aviv-Jaffa, Tel Aviv District, IL10d ago
-
Android | Android Behavior | App instrumentation | Browser Automation | Browser FingerprintingHybrid workSenior-level Full TimeTel Aviv-Yafo, Gush Dan, Israel12d ago
-
Senior-level Full TimeTel Aviv Office12d ago
-
AI Development | API Design | Distributed Systems | Performance Engineering | PythonSenior-level Full TimeTel Aviv17d ago
-
Mid-level Full TimeTel Aviv District, Israel17d ago
-
Mid-level Full TimeBnei Brak, Tel Aviv District, IL20d ago
-
Senior-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL24d ago
-
Senior-level Full TimeRamat Gan, Tel Aviv District, IL26d ago
-
C plus plus | C# | Debugging | Operating Systems | System designCompany time off | Employee assistance program | Free parking | Home-office allowance | Hybrid work modelSenior-level Full TimeTel Aviv-Yafo, Tel Aviv District, Israel27d ago
-
API Design | API Governance | Agent systems | C# | C++Developer Velocity Focus | Engineering excellence culture | Mentorship opportunitiesSenior-level Full TimeRamat Gan, Israel30d ago
-
Senior-level Full TimeTel Aviv, IL1mo ago
-
Senior-level Full TimeTel Aviv-Jaffa, Tel Aviv District, IL1mo ago
-
CI/CD | Command Line | Cryptography | Debugging | GitHub CopilotSenior-level Full TimeIsrael, Yokneam1mo ago
-
Mid-level Full TimeTel Aviv1mo ago
-
AI | Data Storage | Data Structures | Data Structures and Algorithms | DebuggingSenior-level Full TimeRamat Gan, Israel1mo ago
-
Mid-level Full TimeRamat Gan, IL1mo ago
-
Mid-level Full TimeHerzliya, Israel1mo ago