Support Engineer
Tasks
- Act as interface to R and D
- Analyze logs metrics and data
- Deliver white glove customer support
- Investigate and resolve technical issues
- Maintain operational excellence and reliability
- Own customer issues end-to-end
- Prevent recurring issues
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Customer communication | Data Analysis | Debugging | Issue management | Log Analysis | Metrics Analysis | Problem Solving | Reliability Engineering | Reproduction | Root Cause Analysis | Root cause | System Architecture | Technical Support | Troubleshooting
Education
N/A
Roles
Regions
Countries
States
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