Principal Systems Services and Support Analyst
One Destiny Way, Westlake TX, United States
USD 89K-171K (estimate) Senior-level Full Time
Tasks
- Advise leadership on support operations
- Collect electronically stored information
- Coordinate systems installation and configuration
- Create and document disaster recovery procedures
- Create contingency plans for system vulnerabilities
- Define support strategies and best practices
- Define team operations processes and policies
- Develop ESI collection processes and procedures
- Develop tools to automate operational data collection and analysis
- Drive incident management and resolutions
- Ensure accuracy of preserved collected data
- Identify root cause and coordinate fixes
- Maintain system diagrams and operational procedures
- Maintain workflow tracking data
- Manage eDiscovery preservation requests
- Mentor junior analysts
- Monitor preservation collection metrics
- Perform technical analysis for systems initiatives
Perks/Benefits
Skills/Tech-stack
Amazon Web Services | Archiving | Case reporting | Cause analysis | Clearwell | Data Analysis | Data Governance | Data Processing | Defensible Production | Disaster Recovery | Disaster Recovery Planning | EDiscovery | Electronic Discovery Reference Model | Electronic discovery | EnCase Information Assurance | Everlaw | Exception Handling | Global Relay | Incident Management | Information Assurance | Metadata Validation | Microsoft 365 | Microsoft Purview | Quality Control | Recovery Planning | Reference Model | Retention policies | Root Cause Analysis | Root cause | SharePoint | Structured data | Teams | Trident | Unstructured Data | WORM Compliance | Web Services
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