Technicien d’Exploitation / Supervision IT - F/H - Toulouse
Toulouse, Occitanie, France
EUR 24K-26K (estimate) Entry-level Full Time
Tasks
- Analyze and resolve incidents
- Document actions in ITSM tools
- Escalate incidents to level 2 and level 3 teams
- Execute daily checks using runbooks and checklists
- Follow incident lifecycle until resolution
- Handle Level 1 incidents
- Maintain knowledge base and propose process improvements
- Operate monitoring and supervision tools
- Perform proactive monitoring of infrastructure and applications
- Process operations requests such as batch jobs and reminders
- Produce production activity reporting
Perks/Benefits
- Career growth
- Employee benefits CSE
- Health insurance
- Meal tickets
- Paid cooptation bonus
- Public transport subsidy
- Training
Skills/Tech-stack
AIX | AS400 | Centreon | Control-M | Debian | Dollar Universe | Dynatrace | Easyvista | IBM Workload Scheduler | IBM i | ITIL | ITSM | Linux | OpCon | ServiceNow | Splunk | TWS | VTOM | Windows server | Workload scheduler | Zabbix
Education
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