Application Administrator IT Analyst – Business Applications
GH Office: Chicago, IL (Green St), United States
USD 51K-85K Mid-level Full Time
Tasks
- Assist with testing upgrades releases deployments and change management
- Configure administer and support business applications
- Customize application workflows forms and role based access
- Document incidents resolutions configurations and standard operating procedures
- Escalate and resolve issues with vendors and internal teams
- Gather requirements document use cases and translate needs into configurations
- Maintain and support enterprise ERP platforms
- Manage user access requests and security permissions
- Perform data validation and basic reporting
- Provide tier 1 and tier 2 end user support
- Support application optimization
- Support training for new system adoption
- Troubleshoot application and system issues
- Use low code and no code automation tools
Perks/Benefits
- 401k retirement plan
- Adoption Assistance
- Certifications
- Dental insurance
- Emergency back-up childcare program
- Employee referral program
- Flexible spending accounts
- Health insurance
- Health savings account
- Long-term disability
- Mobility stipend
- Paid Holidays
- Paid sick time
- Parental Leave and Adoption Assistance
- Parental leave
- Short-term disability
- Skills development
- Student loan paydown
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Appian | Deltek Costpoint | Deltek Replicon | ERP | IT Service Management | IT service | JavaScript | Mendix | Microsoft Dynamics | Oracle | Power Platform | Powershell | Python | SAP | SQL | Service Management | ServiceNow | Ticketing | Workday
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | High School Diploma | Master of Science | PhD
Roles
Administrator | Analyst | Application Administrator | IT | IT Analyst
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