Security Operations Center Associate
Tasks
- Analyze incidents for business impact
- Answer routine and emergency calls
- Dispatch security and emergency personnel
- Ensure adherence to service level agreements
- Escalate incidents using protocols
- Maintain incident and communication records
- Monitor CCTV
- Monitor access control systems
- Monitor alarm systems
- Provide customer service for safe and secure issues
- Triage emergency phone lines
Perks/Benefits
- 401k matching
- Dental insurance
- Medical insurance
- Pet benefits
- Student loan assistance
- Vehicle discounts
- Vision insurance
- Wellness program
Skills/Tech-stack
Access Control | Alarm Monitoring | CCTV | Communication via Email | Communication via Phone | Customer Service | Emergency dispatch | Incident Triage | Jira | MS Project | Physical security | Service Level | Service Level Agreements | Wrike
Education
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