Customer Success Technical Advisor
Tasks
- Conduct architectural reviews
- Coordinate with product engineering and sales engineering
- Deliver technical workshops
- Develop customer security success plan
- Guide onboarding and deployment
- Maintain account health records
- Perform configuration audits
- Perform root cause analysis
- Provide technical advocacy after deployment
- Recommend improvements during security events
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Azure | Cloud Architecture | Cloud platform | Endpoint Security | Google Cloud | Google Cloud Platform | Linux | MITRE ATT&CK | NIST | Network Security | SIEM | SoC | Systems engineering | Technical documentation | Windows server
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