Head of IT Service Delivery
Cebu City, Cebu, Philippines
PHP 420K-504K (estimate) Executive-level Full Time
Tasks
- Administer Microsoft 365 tenancy
- Administer security and compliance features
- Build operational capability in team
- Ensure SLA compliance
- Handle technical escalations
- Implement ITIL processes
- Manage external IT service delivery
- Manage major incidents
- Optimize Microsoft 365 workloads
- Optimize service delivery tools
- Oversee desktop support
- Oversee server support
- Solve technical problems
Perks/Benefits
Skills/Tech-stack
Acronis Cyber Protect | Active Directory | Autotask | Azure | Azure Active Directory | Cloudflare | DATTO RMM | DHCP | DNS | Disaster Recovery | Firewall | Group Policy | ITIL | ITSM | Incident Response | Microsoft 365 | Microsoft Exchange | Microsoft Intune | Microsoft Teams | Network Troubleshooting | Patch Management | Powershell | Routing | SharePoint | Switching | ThreatLocker | VPN | Vulnerability Management | Windows server
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Regions
Countries
States
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