Head of IT Service Delivery
Cebu City, Cebu, Philippines
PHP 420K-504K (estimate) Executive-level Full Time
Tasks
- Administer Microsoft 365 tenancy
- Administer security and compliance features
- Build operational capability in team
- Ensure SLA compliance
- Handle technical escalations
- Implement ITIL processes
- Manage external IT service delivery
- Manage major incidents
- Optimize Microsoft 365 workloads
- Optimize service delivery tools
- Oversee desktop support
- Oversee server support
- Solve technical problems
Perks/Benefits
Skills/Tech-stack
Acronis Cyber Protect | Active Directory | Autotask | Azure | Azure Active Directory | Cloudflare | DATTO RMM | DHCP | DNS | Disaster Recovery | Firewall | Group Policy | ITIL | ITSM | Incident Response | Microsoft 365 | Microsoft Exchange | Microsoft Intune | Microsoft Teams | Network Troubleshooting | Patch Management | Powershell | Routing | SharePoint | Switching | ThreatLocker | VPN | Vulnerability Management | Windows server
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Regions
Countries
States
Related jobs
-
Mid-level Full TimePhilippines - Remote R16h ago
-
Customer Service | DNS | Hardware Troubleshooting | Jira | LinuxMid-level Full TimeCaloocan City Central Post Office, Philippines R1d ago
-
Application recovery | Archer | Business Continuity | COBIT | Cause analysisFlexible work environment | Inclusion programs | Wellbeing supportMid-level Full TimeManila, Manulife Business Processing Services, Philippines2d ago
-
Technology Risk Manager PHP 175K-175KAsset Management | Change Management | Compliance | Cryptography | Cyber SecurityMid-level Full TimeTaguig, Metro Manila, Philippines5d ago
-
IT Manager PHP 90K-160KAccess Control | Antivirus | Compliance Management | Cybersecurity | Data PrivacySenior-level Full TimeMandaluyong, Metro Manila, Philippines5d ago
-
Security Operations Engineer PHP 150K-180KAccess Management | Bash | CI/CD | CIS Benchmarks | Correlation rule tuningSenior-level Full TimeManila, Manila, PH7d ago
-
Awareness Training | Business Continuity | Business Continuity Management | Business Impact Analysis | Business impactOn-call emergency supportSenior-level Full TimeQuezon City, NCR, 1800, PH12d ago
-
Backup and Recovery | Firewall | ISO 27001 | IT Service Management | IT serviceOnsite workSenior-level Full TimeParañaque, Metro Manila12d ago
-
Active Directory | BGP | Backup administration | CentOS | Cisco NetworkingDiversity and inclusion culture | Inclusive workplace | Mentorship opportunitiesSenior-level Full TimePhilippines-Bonifacio Global City-Taguig12d ago
-
Automation | Business Continuity | Disaster Recovery | Information Risk | Information Risk FrameworksFlexible work environment | Hybrid work arrangement | Inclusion initiatives | Well-being supportSenior-level Full TimeManila, Manulife Business Processing Services, Philippines13d ago
-
Incident Response Associate PHP 360K-540KAccess Management | Access reviews | Atlassian Suite | Cybersecurity | DHCPMid-level Full TimePhilippines - Remote R14d ago
-
InfoSec Manager PHP 125K-175KAccess Management | Azure | IAM | ISO 27001 | Incident ResponseEquity ownership | Flexible working hours | Periodic travel | Private health insurance | Remote workMid-level Full TimePhilippines - Remote R15d ago
-
Senior IT Consultant Security Operations Center - CTBC PHP 420K-540KApplication Architecture | Automation | Client-Server | Client-Server Architecture | Cloud infrastructureHealth insurance | Hybrid work setup | Learning opportunities | Values-based culture | Work-life balanceSenior-level Full TimeTaguig City, Metro Manila, Philippines16d ago
-
Azure | Big Data | Dashboard Design | Data Modeling | Database SchemasHybrid work environment | Inclusion programs | Well-being supportMid-level Full TimeManila, Manulife Business Processing Services, Philippines16d ago
-
IT Security Officer/Manager PHP 135K-175KCloud Security | Endpoint Security | Incident Response | Log Monitoring | Network SecurityMid-level Full TimeTaguig, Metro Manila, Philippines21d ago
-
Technical Project Manager / Release Manager PHP 240K-240KAgile | Azure | Azure IAM | Branch protection | CI/CDMid-level Full TimePhilippines - Remote R21d ago
-
Access Control | Access Management | Amazon Web Services | CASB | Cloud DLP24 7 support readiness | Rotational on call availabilityMid-level Full TimeMandaluyong City, Philippines22d ago
-
IT Service Desk Intern PHP 200K-300KData Backup | MacOS | Microsoft Teams | Networking Fundamentals | System securityHybrid work environment | Onsite and remote scheduleEntry-level Full Time InternshipManila, Philippines27d ago
-
Senior IT Consultant Security Operations Center - CTBC PHP 600K-780KAutomation | CrowdStrike | Detection and Response | EDR | Endpoint Detection and ResponseSenior-level Full TimeTaguig City, Metro Manila, Philippines28d ago
-
Security Operations Project Manager PHP 420K-480KAccess Management | Business Continuity | Business Continuity Management | Continuity management | CryptographyHybrid work environment | Night shift scheduleMid-level Full TimeManila, Manulife Business Processing Services, Philippines29d ago
-
Systems Administrator - Wintel PHP 480K-720KAWS | Active Directory | Ansible | Backup and Recovery | DHCPOn-call rotation | Project ownership | Technical documentationMid-level Full TimeMakati City, Manila, Philippines30d ago
-
Regional Information Security Manager – APAC PHP 240K-240KAWS | Azure | BI Dashboards | Business Continuity | COBIT 2019Training and development opportunitiesMid-level Full TimeMakati City, Ayala Avenue, Philippines1mo ago
-
Amazon Web Services | Application Controls | Azure | Cloud controls | Cloud platformSenior-level Full TimeMakati, Metro Manila, Philippines1mo ago
-
IT Security Engineer PHP 600K-840KActive Directory | Azure Active Directory | Azure Virtual | Azure Virtual Desktop | BitLockerHybrid work | Night shiftMid-level Full TimeTaguig, Metro Manila, Philippines R1mo ago
-
IT Risk Engineer PHP 120K-160KAgile | CISM | CISSP | CRISC | Detection and ResponseAgile environmentMid-level Full TimeManila (One Ayala Tower 2), Philippines1mo ago