Sr. Technical Support Engineer - NGSIEM
Tasks
- Collaborate with internal product experts
- Contribute to mentoring and training
- Create knowledge articles
- Debug API integrations
- Deploy SOAR playbooks
- Develop correlation rule queries
- Fix bugs and enhance features
- Identify root cause
- Optimize log parsing rules
- Perform log ingestion analysis
- Resolve application level problems
- Resolve operating system level problems
- Troubleshoot customer issues
Perks/Benefits
- Employee networks
- Paid adoption leave
- Paid parental leave
- Paid vacation and holidays
- Professional development opportunities
- Volunteer opportunities
- Wellness programs
Skills/Tech-stack
API Integration | AWS | Azure | Container Orchestration | Correlation rules | Docker | GCP | Git | JSON | Kubernetes | Linux | Log Ingestion | Log Parsing | MacOS | Mitre Attack | Performance Tuning | Powershell | Python | Query Optimization | REST APIs | Regex | SIEM | SOAR | SQL | Shell | Windows | YAML
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
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