Administration Automation and Support Specialist Level II
Tasks
- Analyze workflow outputs
- Communicate issues and suggestions
- Create and manage automated workflows
- Generate reports to improve workflows
- Manage and update database information
- Manage and update spreadsheet data
- Manage email communications
- Manage internal process trackers
- Manage mailboxes
- Manage scheduling tools
- Provide customer support via email chat and video call
- Set up automated calendars
- Triage help tickets
Perks/Benefits
- 401k matching
- Dental insurance
- Flexible spending accounts
- Health insurance
- Paid Holidays
- Paid time off
- Vision insurance
Skills/Tech-stack
Automated Scheduling | Calendly | Customer support | Data Analysis | Data Validation | Database Management | Google Sheets | Help Ticket Triage | Microsoft Bookings | Microsoft Excel | Microsoft Power | Microsoft Power Automate | Pivot Tables | Power Automate | Ticket triage | Workflow automation
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
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