Desktop Support Engineer - On-Site
RAYVILLE, LA, United States
USD 40K-50K (estimate) Mid-level Full Time
Tasks
- Configure and troubleshoot VPN connections
- Install configure and maintain printers and multifunction devices
- Install configure and troubleshoot operating systems
- Maintain IT asset records
- Manage incident tickets in ServiceNow
- Provide onsite end-user support
- Provide remote hands support for cabling and racking
- Rack stack network equipment and install patch cables
- Support Microsoft 365 user applications
- Support video conferencing systems
- Troubleshoot PC performance and network connectivity
- Troubleshoot switches routers firewalls and wireless access points
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Cisco AnyConnect | DHCP | DNS | Disk encryption | Endpoint Security | Entra ID | Excel | Firewalls | MDM | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Microsoft Intune | Microsoft Teams | Outlook | Patch cables | Printer Support | Rack and stack | Routers | ServiceNow | Switches | TCP/IP | VPN | Webex | Wi-Fi | Windows 10 | Windows 11 | Word | Zoom
Education
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