Infrastructure Support Engineer
Johannesburg, ZA / Cape Town, ZA
ZAR 576K-650K (estimate) Senior-level Full Time
Tasks
- Automate routine tasks and processes
- Collaborate with IT teams, vendors, stakeholders
- Conduct training sessions
- Develop test incident response plans
- Diagnose, resolve complex technical issues
- Escalate and coordinate major incident resolution
- Identify bottlenecks and vulnerabilities
- Implement permanent solutions
- Implement security policies
- Lead root cause analysis
- Maintain documentation
- Maintain server and network stability reliability security
- Mentor junior support staff
- Optimize system performance
- Support manage hybrid IT infrastructure
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Active Directory Domain | Active Directory Domain Services | Azure | Cause analysis | DHCP | DNS | Domain-services | Firewalls | Fortinet | Hyper-V | Incident Response | LAN | Microsoft 365 | Microsoft Hyper-V | NPS | Network Troubleshooting | Root Cause Analysis | Root cause | SonicWall | Sophos | TCPIP | VMware vSphere | Virtualization | WAN | WLAN | Windows server
Regions
Countries
States
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