Security Operations Center Supervisor – General Services
Webb Building Floor 01, United States
USD 60K-99K Mid-level Full Time
Tasks
- Coach and mentor SOC staff monitor performance and manage change
- Coordinate with law enforcement or emergency services
- Develop implement track and report SOC metrics and data analytics
- Develop standard operating procedures and workplans
- Lead SOC operations staffing equipment deployment and training
- Manage call center activity incident reports and security logs
- Monitor video surveillance systems
- Perform risk analysis and continuity of government operations expertise
- Respond to security incidents alarms emergencies and evacuations
- Support RFP and contract development for security services
Perks/Benefits
- Dental insurance
- Life insurance
- Medical insurance
- Paid Holidays
- Paid time off
- Pension plan
- Retirement plan 457B
- Vision insurance
Skills/Tech-stack
Alarm response | Call Center | Call center operations | Conflict Resolution | Continuity of Operations | Customer Service | Data analytics | De-escalation | Incident Management | KPI Development | Law enforcement | Law enforcement coordination | Operating procedures | Operations Management | Risk Analysis | Security Logging | Staff Training | Standard Operating Procedures | Video Surveillance
Education
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