HelpDesk administrator
Tasks
- Administer corporate systems
- Administer email services
- Administer user accounts
- Configure peripheral equipment
- Configure workstations and laptops
- Coordinate with service providers
- Diagnose technical faults
- Escalate complex incidents
- Install software
- Maintain IT equipment records
- Maintain technical documentation
- Provide first line support
- Provide second line support
- Resolve technical faults
- Update software
Perks/Benefits
- Hybrid work
- Language courses
- Meals Compensation
- Medical insurance
- Opportunities for professional growth
- Paid Holidays
- Sick leave
Skills/Tech-stack
Active Directory | Cybersecurity | Data Backup | Help desk | Help desk systems | Microsoft 365 | Network Configuration | Operating System | Operating system configuration | System configuration | TCP/IP | Technical Support | Troubleshooting | Windows
Education
N/A
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