Desktop and Site Support Engineer (845)

ZAR 204K-216K (estimate) Entry-level Full Time Found 9d ago

Tasks

• Allocate resources
• Analyze and solve problems
• Answer helpdesk calls
• Be receptive to feedback
• Build positive relationships
• Collaborate with team
• Communicate effectively
• Complete project tasks
• Configure hardware and software environment
• Deploy anti-virus software
• Diagnose technical issues
• Ensure timely task completion
• Focus on solutions
• Follow IT support procedures
• Image OS
• Improve process efficiency
• Maintain hardware
• Maintain laptops
• Manage risks and drive innovation
• Rebuild OS
• Support Citrix and server environments
• Support Microsoft Office 365
• Support Windows 10 endpoints
• Support remote tools like Avaya, Helpdesk, Microsoft Teams
• Update documentation

Perks/Benefits

• N/A

Skills/Tech-stack

Avaya | Citrix | Collaboration | Communication | Critical Thinking | Decision Making | Helpdesk | Laptop Hardware | Microsoft Office | Microsoft Teams | Open-mindedness | Problem Solving | Process Improvement | Server | Solution focus | Stratodesk | Windows | Windows 10