Desktop and Site Support Engineer (845)
Cape Town, South Africa
ZAR 204K-216K (estimate) Entry-level Full Time
Tasks
- Allocate resources
- Analyze and solve problems
- Answer helpdesk calls
- Be receptive to feedback
- Build positive relationships
- Collaborate with team
- Communicate effectively
- Complete project tasks
- Configure hardware and software environment
- Deploy anti-virus software
- Diagnose technical issues
- Ensure timely task completion
- Focus on solutions
- Follow IT support procedures
- Image OS
- Improve process efficiency
- Maintain hardware
- Maintain laptops
- Manage risks and drive innovation
- Rebuild OS
- Support Citrix and server environments
- Support Microsoft Office 365
- Support Windows 10 endpoints
- Support remote tools like Avaya, Helpdesk, Microsoft Teams
- Update documentation
Perks/Benefits
- N/A
Skills/Tech-stack
Avaya | Citrix | Collaboration | Communication | Critical Thinking | Decision Making | Helpdesk | Laptop Hardware | Microsoft Office | Microsoft Teams | Open-mindedness | Problem Solving | Process Improvement | Server | Solution focus | Stratodesk | Windows | Windows 10
Education
N/A
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