Director, Global Critical Situation Manager
Draper, UT, United States
USD 151K-275K Executive-level Full Time Found 3d ago
Tasks
- Analyze operational metrics
- Collaborate with technical teams
- Coordinate cross-functional incident response
- Develop incident handling standards
- Drive continuous process improvements
- Ensure documentation quality
- Improve customer satisfaction
- Lead customer support operations
- Lead post-incident analysis
- Manage urgent customer escalations
- Participate in on-call rotation
Perks/Benefits
- Comprehensive benefits
- Flexible work environment
- Global networking opportunities
- Volunteer days
- Wellness days
Skills/Tech-stack
Command Line | Communication | Cross-Functional Collaboration | Cross-functional | Customer support | Cybersecurity understanding | Data Analysis | Escalation management | Functional collaboration | Incident Response | Linux Command | Linux Command Line | Metrics Analysis | Operational Metrics | Operational metrics analysis | Project Management | SaaS Architecture | Stakeholder influence | Support systems | Troubleshooting
Education
Language: en |
Views: 0 |
Clicks: 0
Related jobs
-
Director of Cybersecurity Operations & Engineering USD 171K-287KAnalytical Skills | Automation | Communication | Cybersecurity engineering | ForensicsExecutive-level Full TimeDallas, TX, United States1d ago
-
IT & Security Director USD 180K-212K800-171 | Apple hardware | Apple hardware support | CMMC standards | CommunicationExecutive-level Full TimeArlington, VA1d ago
-
Artificial Intelligence | Cloud infrastructure | Cross-Functional Collaboration | Cross-functional | CybersecuritySenior-level Full TimeAnnapolis Junction, MD, United States2d ago
-
Director, Governance, Risk & Compliance (GRC) USD 189K-275KAI Governance | AI/ML | Audit Readiness | Certifications management | Cloud ComputingGrowth environment | Impactful work | Innovative culture | Leadership opportunityExecutive-level Full TimeMO - St. Louis - 635, …3d ago
-
Director of SRE USD 189K-220KAWS | Automation | Azure | Capacity Planning | CloudFormation401k | Dental | Discretionary time off | Health | Life insuranceExecutive-level Full TimeRemote - United States R3d ago
-
Director of Product Analytics USD 221K-311KAI | API Design | API Development | Agile methodologies | Collaboration Platforms401k | Disability insurance | HSA | Health insurance | Holiday LeavesExecutive-level Full TimeAustin, Texas3d ago
-
Director of Security Architecture USD 126K-225KAWS | Access Management | Azure | CD pipelines | CI/CDSenior-level Full TimeJacksonville, FL, United States3d ago
-
Director - BISO IB & Markets USD 200K-280KAnalytical Thinking | Application Security | Cloud Security | Cybersecurity strategy | Data ProtectionExecutive-level Full Time745 7th Avenue, New York, United …4d ago
-
Director GRC & Security Architecture USD 121K-150KCloud Security | Communication | Cybersecurity | Governance | HIPAA SecuritySenior-level Full TimeNewark, DE/Hybrid R4d ago
-
Access Management | Agile | Audit Coordination | Budget Management | Cloud PlatformsBonus | Career development | Counseling | Dental benefits | EquityExecutive-level Full TimeUS-Arizona-Phoenix4d ago
-
Application Security | Cloud Security | Communication skills | Confidentiality | Cybersecurity frameworksBonuses | Health insurance | Paid leave | Remote work | Retirement planExecutive-level Full TimeWashington R5d ago
-
Application Security | Awareness Training | Cloud Security | Communication skills | Cybersecurity frameworks401k | Employee assistance program | Health savings account | Life insurance | Medical/Dental/VisionExecutive-level Full TimeVirginia R5d ago
-
Application Security | Cloud Security | Communication skills | Cybersecurity frameworks | ISO 27001401k | Dental insurance | Employee assistance program | Health benefits | Health savings accountSenior-level Full TimeTexas R5d ago
-
Application Security | Cloud Security | Cybersecurity frameworks | ISO 27001 | IT InfrastructureBonuses | Employee assistance program | Health insurance | Paid leave | Remote workExecutive-level Full TimePennsylvania R5d ago
-
Application Security | Cloud Security | Cybersecurity frameworks | IT Operations | Incident Response401k | Employee assistance program | Health savings account | Life insurance | Medical/Dental/Vision insuranceExecutive-level Full TimeNew Jersey R5d ago
-
AI and SaaS environments | Application Security | Cloud Security | Cybersecurity frameworks | IT Operations401k | Employee assistance | Health savings | Life insurance | Medical/Dental/VisionExecutive-level Full TimeNorth Carolina R5d ago
-
Application Security | Cloud Security | Cybersecurity | Cybersecurity frameworks | ISO 27001401k | Employee assistance program | Health savings account | Life insurance | MedicalDentalVision insuranceSenior-level Full TimeNew York R5d ago
-
Application Security | Cloud Security | Communication skills | Cybersecurity frameworks | Incident Response401k | Bonuses | Employee assistance program | Health savings | Life insuranceExecutive-level Full TimeMaine R5d ago
-
Application Security | Cloud Security | Communication skills | Cybersecurity frameworks | ISO 27001401k | Dental insurance | Employee assistance program | Health insurance | Health savings accountExecutive-level Full TimeMichigan R5d ago
-
Application Security | Cloud Security | Cloud security principles | Communication skills | Cybersecurity frameworks401k | Dental insurance | Employee assistance program | Health savings account | Life insuranceExecutive-level Full TimeMassachusetts R5d ago
-
Application Security | Cloud Security | Communication skills | Cybersecurity frameworks | ISO 27001401k | Dental insurance | Employee assistance program | Health savings account | Life insuranceExecutive-level Full TimeMaryland R5d ago
-
AI environments | Application Security | Cloud Security | Communication skills | Cybersecurity frameworks401k | Employee assistance program | Health savings account | Life insurance | Medical/Dental/Vision insuranceExecutive-level Full TimeMinnesota R5d ago
-
AI Security | Application Security | Cloud Security | Cybersecurity | ISO 27001Dental insurance | Employee assistance program | Flexible hours | Health savings account | Life insuranceSenior-level Full TimeKentucky R5d ago
-
Application Security | Cloud Security | Cybersecurity frameworks | ISO 27001 | Incident Response401k | Dental insurance | Employee assistance program | Health savings account | Life insuranceExecutive-level Full TimeIndiana R5d ago
-
Application Security | Cloud Security | Communication skills | Cybersecurity frameworks | ISO 27001401k | Dental insurance | Employee assistance program | Health insurance | Health savings accountExecutive-level Full TimeIowa R5d ago