Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Collect cybersecurity feedback for product roadmap
- Conduct customer workshops and executive briefings
- Debug data loss prevention policy false positives
- Drive customer success
- Lead technical account management
- Manage and coach customer success team
- Monitor policy adoption and leak attempts
- Onboard customers for DLP AI deployments
- Partner with engineering to reproduce and fix DLP gaps
- Predict and prevent customer churn
- Triage and prioritize DLP incidents
Perks/Benefits
Skills/Tech-stack
Account Management | Behavioral analytics | Churn prevention | Customer Churn Prevention | Customer Onboarding | Customer Success | Customer churn | Cybersecurity | DLP AI | Data Loss Prevention | Data loss | Incident Response | Loss prevention | Machine Learning | Policy tuning | Regex | SOC Monitoring | Technical account management | Threat detection | Zero Trust
Education
N/A
Regions
Countries
States
Cities
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