Dynamics CRM Administrator
Tasks
- Assist with CRM process setup and workflow improvements
- Configure and maintain Dynamics 365 Sales
- Coordinate with internal IT and external CRM vendors
- Maintain CRM documentation and release notes
- Manage CRM backlog and prioritize enhancements
- Manage CRM record duplicate detection and merging
- Prepare CRM training materials and walkthroughs
- Provide day to day user CRM support
- Support CRM data quality
- Test configuration changes before release
Perks/Benefits
Skills/Tech-stack
Business Rules | CPQ | CRM Data Quality | CRM data | CRM process design | CRM workflows | Calculated Fields | Customer Master | Customer Master Data | Dashboards | Data Quality | Data integrations | Dataverse | Duplicate Detection | Dynamics 365 | Dynamics 365 Sales | ERP integration | Master Data | Microsoft Dynamics | Microsoft Dynamics 365 | Microsoft Excel | Microsoft Power | Microsoft Power Platform | Power Automate | Power BI | Power Platform | Process Design | Quoting | Record Merging | Security Roles | User training
Education
N/A
Regions
Countries
States
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