Platform Operations Manager
1662 Intelligence Community Campus - Bethesda MD, United States
USD 154K-278K Mid-level Full Time
Tasks
- Conduct incident triage troubleshooting and root cause analysis
- Coordinate cross team bug triage and integration
- Define and track SLIs and SLOs
- Ensure platform availability, reliability, performance
- Lead help desk operations during core hours
- Lead monitoring and observability
- Manage uptime and capacity planning
- Participate in release planning scrums and design sessions
- Partner on system solution design and documentation
- Perform post-incident reviews
- Set technical standards and mentor staff
- Support architectural alignment
Perks/Benefits
Skills/Tech-stack
AWS | Agile | Appian | Cloud infrastructure | Containerization | Containerized microservices | DevSecOps | Elasticsearch | Git | GitLab | GitLab CI | Incident Response | Java | Kafka | Keycloak | Kibana | Kubernetes | Linux | Logstash | Monitoring | Observability | PostgreSQL | Python | React | SAFe | SLI | SLO
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
Roles
Manager | Operations Manager | Platform | Platform Operations Manager
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