GenAI Tools Support Engineer

SAN JOSE 07, United States

USD 100K-215K (estimate) Mid-level Full Time

@ C...

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Found 24d ago

Tasks

Conduct root cause analysis and document fixes
Coordinate security access approvals
Maintain support runbooks and known issues
Manage GenAI tool license administration
Perform troubleshooting for IDE and CLI integrations
Prepare best practice guides and troubleshooting playbooks
Provide enablement sessions and office hours
Resolve GenAI tool issues at level 2
Support user onboarding and offboarding
Troubleshoot Microsoft 365 Copilot permissions and data access
Validate plugin permissions for enterprise policies

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Information Systems

Roles

Regions

North America

Countries

United States

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