Global Security Operations Center (GSOC) Supervisor
Tasks
- Complete task work orders for maintenance needs
- Coordinate emergency notifications
- Document routine and unusual events
- Execute work orders for scheduling coverage
- Handle complaints and critical event information
- Maintain confidentiality of operational information
- Maintain control of equipment and keys
- Manage schedule build out and timekeeping compliance
- Manage two way communications systems
- Monitor alarms and calls of distress
- Monitor security communications and fire life safety systems
- Monitor surveillance cameras and CCTV systems
- Provide guidance during routine and emergency situations
- Recommend physical security surveys and post orders
- Recommend productivity and cost reductions
- Report missing damaged or inoperative equipment and systems
- Respond to security communications and operational events
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Life insurance
- Medical insurance
- Paid Holidays
- Personal days
- Sick days
- Vacation time
- Vision insurance
Skills/Tech-stack
Alarm Monitoring | Alarm systems | CCTV | Communication | Compliance Monitoring | Conflict Resolution | Critical Thinking | Customer Service | Emergency Notification | Equipment inventory | Fire Alarm | Fire Alarm Systems | Incident reporting | Key control | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Problem Solving | Report Writing | Scheduling | Security surveillance | Timekeeping compliance | Two way radio
Education
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