Senior Customer Success Engineer
Tasks
- Advise executive stakeholders
- Assess deployment gaps and create improvement plans
- Communicate new features and best practices
- Conduct customer training and workshops
- Coordinate customer escalations to resolution
- Drive customer success
- Drive product adoption
- Guide SASE integrations and customizations
- Lead complex deployments
- Manage complex customer engagements
- Optimize SASE product features
- Provide advanced technical expertise
- Resolve technical challenges
Perks/Benefits
Skills/Tech-stack
API Automation | Attack life cycle | BGP | CASB | Cloud Networking | Cloud infrastructure | DLP | Firewalls | IPSec | Internet Security | NGFW | Network Infrastructure | Network Operations Center | Network Security | Network operations | Operations Center | PKI | Routing Protocols | SASE | SD-WAN | SSL | Sandboxing | Security Life Cycle | Security Operations Center | Security operations | TCP/IP | TCPDump | VPN | Virtualization | Wireshark
Education
N/A
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