Incident Response Analyst II
Tasks
- Analyze and triage incidents
- Communicate incident updates
- Escalate incidents to cross-functional teams
- Investigate alert impact and urgency
- Maintain incident documentation
- Manage incident tickets
- Monitor CCTV for security events
- Monitor alarms and alerts
- Monitor cloud infrastructure health
- Monitor data center infrastructure health
- Prepare Post-Incident Reviews
- Track vendor maintenance advisories
Perks/Benefits
Skills/Tech-stack
AWS | Azure | CCTV | Cloud infrastructure | Cloud platform | DCIM | Everbridge | Google Cloud | Google Cloud Platform | Grafana | ITIL | Incident Management | Jira | LAN | Nagios | Network Monitoring | Oracle Cloud | Oracle Cloud Infrastructure | Routing | Server monitoring | SolarWinds | TCPIP | WAN
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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