Infrastructure Service Lead (ISL) - shift 1
Colorado Springs, CO, United States
USD 104K-166K Senior-level Full Time
Tasks
- Advise technology purchases
- Assign and prioritize IT tasks and projects
- Design IT operation environments
- Develop IT architecture
- Develop client server strategy
- Estimate infrastructure resources
- Identify and evaluate new products
- Identify and resolve hardware and software problems
- Maintain warranty information
- Measure system usage by workload type
- Model computer application environment
- Monitor infrastructure warranty status
- Perform on-call emergency support
- Plan projects to improve quality and efficiency
- Provide after-hours support
- Provide leadership and technical guidance
- Provide tier 2 support
- Provide tier 3 support
- Research new technology
- Resolve performance issues
- Support end-users
Perks/Benefits
Skills/Tech-stack
Enterprise operations | Firewalls | Infrastructure Monitoring | Load Balancing | Monitoring | Network Administration | Network Repair | Network Troubleshooting | Routing | Switching | Tier 2 | Tier 2 support | Tier 3 | Tier 3 support | Traffic Management | VoIP
Education
Bachelor of Arts | Bachelor of Science | Master of Arts | Master of Science | PhD
Regions
Countries
States
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