IT Support Specialist
Tasks
- Assist with IT procurement and vendor coordination
- Assist with compliance evidence gathering
- Coordinate support with MSP and MSSP
- Follow security policies and procedures
- Maintain IT asset inventory
- Maintain license tracking and compliance
- Manage and track IT tickets
- Manage software installations and access provisioning
- Provide first line internal IT support
- Provision and configure laptops peripherals and mobile devices
- Support device hygiene and access controls
- Support user onboarding and offboarding
- Troubleshoot hardware and software issues
Perks/Benefits
- Fully remote work
- Health insurance (medical, dental, vision)
- Paid maternity and paternity
- Parental leave
- Unlimited PTO
Skills/Tech-stack
AWS | Access Management | Asset Management | Cloud | EDR | Endpoint Management | GitHub | GitLab | Hardware Support | License Management | Linux | MDM | MacOS | SSO | SaaS | Scripting | Slack | Software provisioning | Ticketing systems | User Access Management | User access | Windows
Education
N/A
Roles
IT | IT Support | IT Support Specialist | Specialist | Support Specialist
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