Senior Technical Specialist MS - Network Security Engineer L4
Tasks
- Apply ITIL processes
- Coach L2 teams on troubleshooting
- Collaborate with vendors
- Configure test and operate client infrastructure
- Create knowledge articles
- Log and escalate support tickets
- Mentor junior team members
- Monitor systems and respond to alerts
- Participate in disaster recovery projects
- Perform advanced troubleshooting
- Provide managed services incident resolution
- Support automation and optimization
Perks/Benefits
Skills/Tech-stack
Automation | Cloud Computing | Disaster Recovery | ITIL | Incident Management | Monitoring | Network Security | Networking | Security Engineering | Troubleshooting
Education
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