Manager, Technical Support (EMEA)
Bengaluru, Karnataka, India
INR 3384K-4500K (estimate) Senior-level Full Time
Tasks
- Collaborate with cross-functional teams
- Conduct customer surveys
- Develop support processes
- Drive customer satisfaction
- Ensure SLA adherence
- Handle escalations
- Implement knowledge support practices
- Lead and mentor support engineers
- Manage team performance
- Monitor operational activities
- Provide technical guidance
- Review case updates
Perks/Benefits
Skills/Tech-stack
Azure | Cloud Platforms | Cloud Platforms (AWS | Communication | Customer Management | Firewalls | GCP | IDS | IPS | Leadership | Network Protocols | Network Security | Network protocols TCP | Network protocols TCP/IP | Problem Solving | Protocols TCP/IP | TCP/IP | Troubleshooting | VPNs
Education
N/A
Roles
Related jobs
-
Cybersecurity Manager INR 1000K-1400KAccess Management | Audit evidence | Audit evidence management | Control Testing | CybersecurityCareer coaching | Flexible work-life balance | Global team collaboration | Hybrid workMid-level Full TimeNoida, India1d ago
-
Manager / Senior Manager -Cybersecurity INR 1837K-2205KAWS | Agile | Antimalware | Awareness Training | AzureCareer progression | Emergency leave | Life insurance | Medical insurance | Privilege leaveSenior-level Full TimeIN.TN.Chennai.IndiQube Alpine, Jawaharlal Nehru Road, Block …1d ago
-
Manager INR 1228K-1680KAPI Security | Application Security | Application Security Testing | Burp Suite | CI/CDMid-level Full TimeGurgaon, India2d ago
-
enior Manager, Identity & Access Management INR 2500K-4000KAI RMF | AWS | Access Control | Access Management | Access reviewsSenior-level Full TimePlant 4 - Bangalore, India2d ago
-
Associate General Manager-NOC INR 1000K-1200KAccess Control | CASB | Cloud Security | Configuration Management | DNS SecurityMid-level Full TimeAhmedabad, Gujarat, India3d ago
-
Product Security Lead INR 2500K-3200KAWS Security | Agile | Architecture Review | Asset Management | CI/CDFlexible working arrangements | Work from Office | Work-life balanceSenior-level Full TimeHyderabad, India3d ago
-
Product Security Lead INR 2500K-3200KCWE Top 25 | Cause analysis | Cloud Security | Data Loss Prevention | Data lossFlexible working arrangements | Work from Office | Work-life balanceSenior-level Full TimeHyderabad, India3d ago
-
IN_Senior Associate_Application Security Risk Manager_Digital Integration_Advisory_Bangalore INR 2250K-3200KApplication Security | Azure | Cloud Security | Compliance Assessment | Control AssessmentSenior-level Full TimeBengaluru Millenia, India3d ago
-
Information Security Engineering Senior Manager INR 500K-800KAccess Management | Active Directory | Authentication | Business Continuity | Certificate managementSenior-level Full Time110380-IND-BENGALURU-INTL BLR Twr-1&2 CARNATION, India3d ago
-
IN_Senior Associate_Application Security Risk Manager_Digital Integration_Advisory_Bangalore INR 2092K-3200KActive Listening | Analytics | Application Readiness | Application Security | Application security assessmentFlexibility programmes | Inclusive benefits | MentorshipSenior-level Full TimeBengaluru Millenia, India3d ago
-
Engineering-L2-Bengaluru-Vice President-Security Engineering INR 1500K-6000KCybersecurity | Low Latency | Low-Latency Systems | Machine Learning | Network SecurityExecutive-level Full TimeBengaluru, Karnataka, India4d ago
-
Mid-level Full TimeHyderabad4d ago
-
Apache Airflow | Apache Flink | Azure | BigQuery | CI/CDSenior-level Full TimeBengaluru Millenia, India4d ago
-
Apache Airflow | Apache Flink | Azure | BigQuery | CI/CDSenior-level Full TimeBengaluru Millenia, India4d ago
-
Mid-level Full TimePune, India4d ago
-
Application logs | CSIRT | Chain of Custody | Compliance Management | Cyber Kill ChainHealth insurance | PTOSenior-level Full TimeChennai, India4d ago
-
Incident Manager INR 300K-550KApplication Support | Azure | Azure DevOps | Cause analysis | Cloud platformMid-level Full TimeChennai, Tamil Nadu, India8d ago
-
Data Loss Prevention | Data loss | Endpoint protection | Firewalls | ISO 27001Attractive compensation package | Collaborative environment | Continuous learning culture | Growth opportunitiesMid-level Full TimeKochi, Kerala, India8d ago
-
Risk Consulting - Digital Risk - Manager - Cyber INR 900K-1300KAmazon Web Services | Audit | CCNA | CISA | CISMMid-level Full TimeNoida, UP, IN, 2013018d ago
-
Director, Product Management – Data and AI Platform INR 1500K-3300KAI/ML | AWS | Availability | Azure | Data IngestionExecutive-level Full TimePune, India8d ago
-
Manager Software Engineering INR 1026K-1500KAI/ML | Agile | Application Programming | Application Programming Interfaces | AzureCountry-specific benefitsMid-level Full TimeIndia-Mumbai (Kalpataru Square)8d ago
-
Risk Consulting - Digital Risk - Manager - Cyber INR 800K-1000KAWS Security | Azure Security | CISA | CSF 2.0 | Cloud platform securityMid-level Full TimePune, MH, IN, 4110148d ago
-
Senior Product Manager – ZTNA experience is required INR 2156K-4590KAPI Design | API Integration | AWS | Access Management | AgileSenior-level Full TimeBengaluru, Karnataka, India8d ago
-
Technical Success Manager INR 900K-1100KAWS | Air Gap | Air Gap Architecture | Backup and Recovery | Cloud PlatformsSenior-level Full TimeBangalore, India9d ago
-
Senior Product Manager INR 3000K-3500KAmazon Web Services | Azure | Cloud infrastructure | Cloud infrastructure as code | Distributed SystemsSenior-level Full TimeHyderabad, TS, IN9d ago