Global Security Operations Center Manager
Roanoke, TX, United States
USD 55K-58K (estimate) Mid-level Full Time
Tasks
- Conduct quarterly business reviews
- Coordinate with security facilities and business continuity teams
- Develop operating procedures
- Draft incident reports
- Escalate safety and security events
- Handle employee and customer complaints and grievances
- Lead GSOC operations
- Maintain GSOC knowledge management tool
- Manage emergency mass notifications
- Manage shift schedule coverage
- Oversee GSOC training protocols
- Perform quality control for GSOC reports
- Receive evaluate and disseminate security information
- Supervise GSOC analysts
- Support travel security program
Perks/Benefits
Skills/Tech-stack
Access Control | Alarm Monitoring | Brand Protection | Communication Technology | Crisis Communication | Crisis Communication Technology | Dataminr | Everbridge Suite | Intelligence assessment | Knowledge Management | Microsoft Office | NC4 | Operations Center | Risk Management | Security Operations Center | Security operations | Travel security | Video management
Education
N/A
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