Technical Support Engineer I
Tasks
- Analyze log files using RegEx
- Collaborate with engineering and product teams
- Investigate root cause of reported issues
- Provide technical assistance
- Reproduce customer issues in lab environments
- Support vulnerability scanning setup
- Troubleshoot network issues
- Troubleshoot vulnerability management issues
Perks/Benefits
Skills/Tech-stack
Email support | Linux | Log Analysis | MacOS | Networking | Packet Inspection | Regex | Salesforce | Video conferencing | Vulnerability Management | Windows | Wireshark
Education
N/A
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