SOC Analyst
Albuquerque, NM, United States
USD 95K-110K (estimate) Mid-level Full Time
Tasks
- Analyze network utilization
- Analyze server resource consumption
- Answer incoming problem calls
- Control user access
- Facilitate major IT incidents
- Maintain required documentation
- Maintain system availability
- Monitor server and network performance
- Monitor systems
- Perform event management
- Perform hourly data center walkthroughs
- Provide after hour help desk support
- Resolve support tickets
- Review system and application logs
- Verify scheduled job completion
- Verify system backups
Perks/Benefits
Skills/Tech-stack
Access Control | Desk support | Desktop infrastructure | Event management | Incident Management | Log Analysis | MS Office | Network Monitoring | Network Security | Operating System | Operating system troubleshooting | PC operations | Resource Management | Server monitoring | Server resource management | Service Desk | Service Desk Support | ServiceNow | System Troubleshooting | System monitoring | Ticket resolution | User Access Control | User access | Virtual Desktop | Virtual Desktop Infrastructure
Roles
Regions
Countries
States
Cities
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