Front Desk Receptionist

Tasks

• Coordinate with other departments
• Greet visitors
• Handle client concerns and complaints
• Maintain front desk cleanliness and organization
• Maintain professionalism and confidentiality
• Manage check ins and check outs
• Manage hotel and dining reservations
• Process payments and financial transactions
• Provide information about services and amenities
• Respond to inquiries and requests
• Schedule appointments and manage records

Perks/Benefits

• N/A

Skills/Tech-stack

Conflict Resolution | Customer Service | Data entry | Hospitality Management | Hospitality Management Software | Management System | Management software | Microsoft Office | Office administration | Payment Processing | Property Management | Property Management System | Record Keeping | Reservation management | Telephone etiquette