Security Operations Assistant Account Manager
Tasks
- Analyze incident trends and performance metrics
- Assist with daily 247 command center operations
- Assist with onboarding and training
- Coordinate drills tabletop exercises and emergency response
- Coordinate emergency response communications and documentation
- Ensure compliance with policies SOPs and reporting standards
- Maintain operational analytics dashboards and reporting
- Monitor systems and event documentation
- Perform incident triage and escalation
- Recommend process improvements to reduce risk
- Review logs reports and duty records for accuracy
- Supervise contract security personnel
- Support call handling and dispatch
- Support incident investigations and case tracking
- Support scheduling and timekeeping coordination
- Support staffing shift coverage and accountability
- Use security systems for access control and incident management
Perks/Benefits
- 401k retirement plan
- Accidental death and dismemberment insurance
- Dental insurance
- Disability insurance
- Life insurance
- Medical insurance
- Paid Holidays
- Paid sick leave
- Personal days
- Vacation time
- Vision insurance
Skills/Tech-stack
Access Control | Call handling | Command Center | Command center operations | Compliance Management | Dashboarding | Data Analysis | Dispatch) | Emergency preparedness | Emergency response | Emergency response coordination | Incident Management | Incident documentation | Operational analytics | Reporting | Response coordination | Security incident | Security incident documentation | Security operations | Staff Supervision | System monitoring | Training Management
Education
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