Security Operations Center Officer - RSOC
Tasks
- Assist clients via phone and email
- Audit CCTV and doors
- Audit panic duress alarms and badge readers
- Conduct training exercises
- Coordinate emergency response
- Dispatch security specialists
- Document security incidents
- Investigate alarms with patrol
- Liaise with public safety agencies
- Monitor security systems
- Perform quality assurance for SOP compliance
- Respond to alarms and incidents
- Update access badges after hours
Perks/Benefits
Skills/Tech-stack
Access Control | Alarm Monitoring | CCTV | Communication tools | Customer Service | Dispatch Coordination | Emergency dispatch | Emergency dispatch coordination | Excel | Fire life safety | Fire/life safety systems | Google Workspace | Incident documentation | Life safety systems | Mass Communication | Mass Communication Tools | Microsoft Office | Operating procedures | Safety systems | Standard Operating Procedures
Education
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