Senior IT Operations Manager
Tasks
- Coordinate incident response and escalation
- Coordinate with cybersecurity and engineering teams
- Develop IT operations roadmap and modernization strategy
- Drive operational excellence and process improvement
- Ensure compliance with security policies and configuration management
- Establish KPIs and SLAs
- Lead continuity planning and disaster recovery
- Lead enterprise IT operations
- Manage IT budgets and workforce planning
- Manage Virtual Desktop Infrastructure
- Manage enterprise data centers and infrastructure lifecycle
- Manage firewalls and security infrastructure
- Manage hyperconverged infrastructure
- Manage storage and backup platforms
- Operate load balancers and networking services
- Oversee cloud infrastructure operations
- Oversee server and network operations
- Plan and execute operational delivery
- Provide executive operational reporting
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Backup and Recovery | Change Management | Cloud infrastructure | Cybersecurity | Data center | Data center operations | Desktop infrastructure | DevSecOps | Disaster Recovery | Disaster Recovery Planning | Enterprise networking | Firewalls | Hyperconverged Infrastructure | ITIL | Incident Management | Infrastructure as Code | Linux | Load Balancing | Recovery Planning | Service Delivery | Service Level | Service Level Agreements | Storage Systems | Trust Architecture | Virtual Desktop | Virtual Desktop Infrastructure | Virtualization | Virtualization technologies | Windows server | Zero Trust | Zero Trust Architecture | “as-code”
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