Senior IT Support Officer
Tasks
- Build dashboards and recurring reports
- Configure OS and work related software
- Configure and maintain VPN infrastructure
- Create IT and security policies
- Create user accounts and manage backups
- Create virtual machines and manage NAS
- Deploy and manage multi factor authentication
- Enforce endpoint security standards
- Implement data loss prevention and access control
- Implement email security controls SPF DKIM DMARC
- Implement network firewall and access control
- Install SSL and apply security patches
- Maintain incident response procedures
- Manage NarraSoft hosted servers
- Manage equipment inventory and subscriptions
- Manage network installation and monitoring
- Manage software procurement and renewals
- Monitor email threat indicators and investigate phishing
- Perform disk encryption and patch management
- Perform preventive maintenance
- Provide client security and privacy support
- Provide remote technical support
- Troubleshoot and update department software
Perks/Benefits
Skills/Tech-stack
Access Control | Anti-phishing | Anti-spam | Antivirus | DKIM | DMARC | Data Loss Prevention | Data Studio | Data loss | Database backups | Detection and Response | Disk encryption | EDR | Email Security | Email Server | Endpoint Detection and Response | Endpoint detection | Firewalls | Google Data Studio | ISO 27001 | Incident Response | Information security | Information security policies | Looker Studio | Loss prevention | Management software | Multi-Factor | Multi-Factor Authentication | NAS | NIST | Network Monitoring | OpenVPN | Patch Management | Power BI | Project Management | Project Management Software | SOC 2 | SPF | SSL | Security policies | TLS | VPN | Virtual Machines | Web Server | Windows VPN | Zero Trust
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
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