Senior IT Support Specialist, Desktop Services
Tasks
- Assist end users and resolve technical problems
- Collaborate with IT teams on best practices
- Create and update knowledge base documentation
- Diagnose hardware/software/network issues
- Maintain hardware/software inventory
- Manage user accounts and permissions
- Participate in off-hours support for incidents
- Perform system deployments and migrations
- Procure and track IT assets
- Troubleshoot enterprise devices and systems
Perks/Benefits
- 401k match
- Company swag
- Employee events
- Flexible work arrangements
- Gym reimbursement
- Identity theft protection
- Paid time off
- Parental leave
- Professional society dues reimbursement
- Profit sharing
- Snacks and coffee
- Tuition reimbursement
Skills/Tech-stack
Active Directory | Asset Management | Data Migration | Group Policy | Hardware Troubleshooting | ITIL | Linux | MacOS | Microsoft 365 | Network Troubleshooting | ServiceNow | Software Deployment | VMware | Windows 10 | Windows 11
Education
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
Regions
Countries
States
Cities
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