ServiceNow Administrator
Alexandria, Virginia, United States
USD 100K-128K (estimate) Mid-level Full Time
Tasks
- Automate ServiceNow processes
- Build reports and dashboards
- Configure ServiceNow platform
- Develop custom ServiceNow applications
- Ensure system integrity
- Identify process improvement opportunities
- Implement ServiceNow workflows
- Maintain Service catalog
- Maintain ServiceNow platform
- Manage escalations across tiers
- Manage incident resolution
- Manage integrations
- Manage problem resolution
- Manage service requests
- Perform infrastructure monitoring support
- Provide user training and support
- Serve as ServiceNow SME
Perks/Benefits
- 401k matching
- Dental insurance
- Life insurance
- Medical insurance
- Paid time off
- Pet insurance
- Vision insurance
Skills/Tech-stack
Automation | Dashboards | ITSM | Incident Management | Integrations | Problem Management | Reports | Request Management | Service Catalog | Service Request | Service request management | ServiceNow | Workflow Management
Education
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