Systems Analyst I
USD 63K-105K Mid-level Full Time Found 10d ago
Tasks
- Create incident reports and maintain knowledge-base articles
- Document work in help desk system
- Provide technical support for hardware, software, and OS issues
- Resolve incidents and install productivity suites
- Serve as primary contact for end users
Perks/Benefits
Skills/Tech-stack
Active Directory | Azure AD | Bash | Best practices | Desk support | Group Policy | Help desk | Help desk support | ITIL | ITSM | Imaging solutions | Incident Management | Linux | MacOS | Microsoft 365 | Powershell | Remote Support | Remote support tools | SaaS applications | Security best practices | Support Tools | Troubleshooting | Windows 10 | Windows 10/11
Education
6 years experience | Associate's with 4+ years experience | Bachelor's in IT | Computer Science | Cybersecurity | Data Science | Information Systems
Roles
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