Systems Analyst I
Tasks
- Create incident reports and knowledge base articles
- Document work in help desk system
- Provide technical support for hardware software OS issues
- Resolve incidents and install standard software
- Serve as primary contact for end users
Perks/Benefits
Skills/Tech-stack
Active Directory | Azure AD | Bash | Clearance procedures | Customer Service | Desk support | Documentation | Group Policy | Hardware Support | Help desk | Help desk support | ITIL | ITSM | Imaging solutions | Incident Management | Operating Systems | Powershell | Remote Support | Remote support tools | Scripting | Security Protocols | Software support | Support Tools | Troubleshooting
Education
Roles
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