Technical Analyst
Tasks
- Administer Active Directory
- Create how to documentation for self service
- Ensure endpoint compliance
- Maintain Microsoft 365 licenses
- Maintain wireless access points
- Manage antivirus software
- Manage user onboarding and offboarding
- Monitor local networks
- Provide end user support via tickets phone and in person
- Provision hardware and accounts
- Run security patching
- Support cloud transition projects
- Support office hardware refreshes
- Troubleshoot hardware and software issues
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Antivirus | Azure Active Directory | DHCP | DNS | Entra ID | IOS | IPadOS | Intune | LAN | MDM | MacOS | Meraki | Microsoft 365 | TCP/IP | VLAN | WAN | Windows 11 | Zendesk
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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