Technical Support Engineer - Security ＆ Compliance (Messaging Protection/Endpoint)
JP; Tokyo, Tokyo, JP; Osaka, Osaka, JP
JPY 3672K-8000K (estimate) Senior-level Full Time
Tasks
- Collaborate with internal teams
- Detect potential problems early
- Escalate issues to management and development
- Handle customer inquiries by phone and web
- Improve customer support outcomes
- Investigate and resolve technical issues
- Provide support based on SLA
- Record technical investigation details
Perks/Benefits
Skills/Tech-stack
Azure | DLP | Data Loss Prevention | Data loss | Debugging | Dump analysis | EDR | EDR/EPP | Email Security | Incident Response | Loss prevention | Malware protection | Messaging Security | Microsoft 365 | Packet Analysis | Performance Tuning | SLA management | Security Compliance | Troubleshooting
Education
N/A
Regions
Countries
Cities
Related jobs
-
Information Security Engineer - US App JPY 8600K-9700KAWS | Access Control | Access Management | Application Security | Audit and complianceFlexible work hoursSenior-level Full TimeMinato City, Tokyo, Japan6d ago
-
Security Engineer, Pre-Sales JPY 8362K-12500KCASB | CNAPP | CSPM | Cloud Security | Cloud detectionBehavioral wellness services | Employee recognition program | Generous time away from work | Health care insurance | Life insuranceMid-level Full TimeTokyo, Japan7d ago
-
Security Engineer JPY 7850K-10870KADFS | Access Control | Active Directory | Authentication | AuthorizationSenior-level Full TimeTokyo, Japan9d ago
-
AWS | Android | Antivirus | Bash | Cloud platformComprehensive wellness programs | Employee networks | Great Place to Work certified | Paid adoption leave | Paid parental leaveMid-level Full TimeTokyo, Japan14d ago
-
Cybersecurity Engineer JPY 7500K-10870KApplication Security | Application Security Testing | CI/CD | CIS | CSPMCommuting allowance | Flexible work arrangement | Flight ticket support | Gym access | Health insuranceSenior-level Full TimeTokyo, Japan (MJHQ)16d ago
-
Active Directory | Cloud services | Crisis management | Data Communication | EmailCommunity Outreach Days | Comprehensive benefits | Flexible work environment | Global collaboration opportunities | Recognition awardsMid-level Full TimeJapan20d ago
-
Entry-level Full TimeJP-Tokyo21d ago
-
Regional Sales Engineer, NG Identity Security JPY 8600K-9700KAPI | AWS | Access Management | Access Security | Active DirectoryEmployee networks | Employee referral programs | Paid adoption leave | Paid parental leave | Paid vacation and holidaysSenior-level Full TimeTokyo, Japan23d ago
-
Cloud Security Solutions Engineer (Kubernetes/OpenShift) JPY 6500K-8800KAir Gap | Cause analysis | EDR | IaaS | Incident ResponseMid-level Full TimeTokyo, Japan24d ago
-
Mid-level Full TimeJapan28d ago
-
Technical Consultant JPY 8600K-9700KAWS | Application Security Testing | Authentication | CASB | Cloud SecurityCommunity involvement support | Flexible work hours | Medical, dental & vision coverage | Paid parental leave | Paid time offSenior-level Full TimeJapan, Tokyo28d ago
-
Enterprise AI Security Engineer - Mercari JPY 8000K-9700KAI Framework | AI Risk | AI Security | AI security principles | Access ManagementSenior-level Full TimeMinato City, Tokyo, Japan1mo ago
-
Mid-level Full TimeTokyo, Japan1mo ago
-
Cloud Computing | Cloud Security | Incident Response | Information security | MITRE frameworkCommunity engagement | Hybrid work | Inclusive environmentMid-level Full TimeTokyo, Japan1mo ago
-
AWS | Alibaba Cloud | Application Security | Azure | Cloud deploymentDiversity and inclusion | Work environmentMid-level Full TimeTokyo, Japan1mo ago
-
Agari DMARC | Azure Functions | Cloud Security | CrowdStrike | DevOpsFinancial security | Health benefits | Professional development | Wellbeing programsSenior-level Full Time1-2-4 Kinshi - Arca West, Sumida-ku, …1mo ago
-
Azure | Cloud Platforms | Cloud Platforms (AWS | Cloud Security | DevOpsHealth benefits | Professional development | Wellbeing programsSenior-level Full Time1-2-4 Kinshi - Arca West, Sumida-ku, …1mo ago
-
Cloud Platforms | Cloud Security | DevOps | Endpoint Security | HTTPFinancial security | Health benefits | Professional development | Wellbeing programsSenior-level Full Time1-2-4 Kinshi - Arca West, Sumida-ku, …1mo ago
-
Controls management | Cybersecurity Framework | ISO 27001 | Incident Response | Information securityDiversity support | Family-friendly facilities | Health center | On-site childcare | Post-arrival supportSenior-level Full TimeOkinawa, Japan1mo ago
-
Cybersecurity Framework | IEC 27001 | ISO/IEC | ISO/IEC 27001 | Incident ResponseDiversity and inclusion policies | Flexible policies | Health center | On-site childcare | Relocation supportEntry-level Full TimeOkinawa, Japan1mo ago