Technical Support Engineer
Tasks
- Collaborate with engineering on testing
- Debug complex security/network issues
- Document incident resolutions
- Reproduce customer issues
- Troubleshoot security network problems
- Update technical support database
Perks/Benefits
- Education reimbursement
- Health plans
- Hybrid work model
- In-office perks
- Parental leave options
- Retirement options
- Time off plans
Skills/Tech-stack
DLP | Firewalls | IPSec VPN | MPLS | NGFW | Networking | Packet Capture | SDWAN | SSL-VPN | Security Proxies | Troubleshooting | VPN | WAN optimization
Education
N/A
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