Werkstudent (m/w/d) Customer Success Cybersecurity
Tasks
- Automate routine customer success tasks with workflow tools
- Create support tickets
- Create training materials
- Document and share best practices
- Handle customer lifecycle day to day tasks
- Handle customer lifecycle offboarding
- Manage customer communication via phone email ticket
- Provide product usage support
- Support customer success team
- Troubleshoot customer issues and bugs
- Work on customer lifecycle onboarding
Perks/Benefits
- N/A
Skills/Tech-stack
API | Automation | Bash | Bot Traffic | Customer Success | Cybersecurity | DDoS | DNS | HTTP | HTTPS | JavaScript | LLM | Make | N8n | Networking | Python | TLS | Troubleshooting | Workflow automation | Zapier
Education
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