Onboarding IAM - Ent
Tasks
- Analyze customer spend and standards
- Assist with order escalations
- Build client relationships
- Complete white glove client support
- Create and manage customer standards
- Deliver self service customer trainings
- Demonstrate portal capabilities
- Ensure account setup timeline
- Execute pricing strategy
- Follow up on quotes and opportunities
- Maintain partner relationships
- Manage Salesforce activity
- Manage customer portal
- Manage customer satisfaction
- Mentor inside sales support team
- Onboard new accounts
- Oversee support team daily
- Perform whitespace analysis
- Prepare client activity reports
- Process orders accurately
- Provide RMA escalation assistance
- Provide customer quotes
- Provide proactive sales support
- Provide tutorials and value proposition
- Register deals
- Review pricing accuracy
- Support complex velocity proposals
- Train inside sales duties
Perks/Benefits
- 401k plan
- Free therapy visits
- Medical insurance
- Meditation resources
- Mental health coaching
- Paid time off
- Remote work opportunities
- Volunteer time off
- Wellness time
Skills/Tech-stack
Account onboarding | Customer Portal | Customer Spend Analysis | Customer portal management | Deal registration | Order Management | Portal management | Pricing Strategy | Quote Management | RMA management | Reporting | Sales Enablement | Salesforce | Self Service Training | Self-Service | Service training | Spend analysis | Standards Management
Education
N/A
Related jobs
-
Onboarding IAM - Inside Sales Account Manager USD 45K-57KCustomer Portal | Customer Relationship Management | Customer relationship | Deal registration | Order Management401k plan | Free therapy visits | Medical insurance | Meditation resources | Mental health coachingMid-level Full TimeRemote, TX, United States R2d ago
-
Digital Product Manager - Cybersecurity & Controls USD 120K-193KAgile | Backlog Management | Control effectiveness | Cybersecurity | Cybersecurity controlsConnectivity reimbursement | Remote work optionMid-level Full TimeUSA - IL (Remote), United States R3d ago
-
Senior Customer Success Manager USD 140K-175KAccount Management | CRM | ClientSuccess | Customer Advisory | Customer SuccessCareer development opportunities | Collaborative work environment | Dental insurance | Equity package | Flexible vacation policySenior-level Full TimeUS, Remote R7d ago
-
Onboarding IAM - Inside Sales Account Manager USD 45K-57KCustomer Relationship Management | Customer relationship | Deal registration | Order Management | Portal management401k plan | Free therapy visits | Medical insurance | Meditation resources | Mental health coachingMid-level Full TimeRemote, TX, United States R8d ago
-
Expert Program Manager USD 129K-207KAnalytics | Automation | Budgeting | Compliance | DashboardsExecutive stakeholder engagement | Hybrid workSenior-level Full TimeOakland, CA, US, 94612 R11d ago
-
Senior Product Manager, AI Receptionist USD 142K-204KA/B | A/B Testing | Accessibility | App Store | App store optimization401k match | Commuter benefits | Dental insurance | Disability insurance | ESPPSenior-level Full TimeBelmont, United States R12d ago
-
AI Governance | Audit management | Bias detection | By Design | Cloud ComputingCareer growth opportunities | Coaching sessions | Professional development programsSenior-level Full TimeSan Francisco, United States R29d ago
-
Senior Salesforce Administrator USD 164K-246KAI | Acceptance criteria | Agentforce | Apex | Backlog prioritization401k | Conference access | Equity participation | Health/Dental/Vision | Hybrid flexibilitySenior-level Full TimeUnited States - Remote R1mo ago
-
Partner Accelerator Manager ~ Cybersecurity USD 95K-178KAccess Management | Cloud Security | Consulting services | Cybersecurity | Data ProtectionDental insurance | Disability insurance | Employee wellness | Flexible work options | Health insuranceMid-level Full TimeTW2FL - Teleworker/Offsite-USA-FL, United States R1mo ago