Response Engineer

In-Office

USD 137K-198K (estimate) Mid-level Full Time

@ C...

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Found 11d ago

Tasks

Adhere to customer SLAs
Apply security mitigations with approval
Communicate with customers via chat, email, and phone
Configure security monitoring rules
Create tracking tickets for incidents
Deliver monthly security reviews
Filter malicious traffic for DDoS mitigation
Improve security products and tools with engineering and product
Investigate security events
Maintain customer runbooks and escalation matrices
Mitigate attacks with engineering and operations
Monitor proactive alerts to identify attacks
Review alerts for relevancy and urgency
Suggest steps to mitigate attacks
Support managed customer onboarding
Support tool and threshold improvements

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Engineer | Response Engineer

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