Senior Systems Administrator
Tasks
- Administer Windows accounts
- Coordinate customer incident closure
- Escalate unresolved tickets
- Follow standard operating procedures
- Install software
- Log tickets in ticketing system
- Maintain Windows servers
- Maintain application servers
- Maintain domain controllers
- Maintain file servers
- Meet customer timelines
- Monitor systems
- Perform remote troubleshooting
- Triage customer incidents
- Troubleshoot Windows workstations
Perks/Benefits
- N/A
Skills/Tech-stack
Account Management | Active Directory | Application Server | Backup and Recovery | Data Backup | Data Backup and Recovery | Domain Controller | File Server | Network Monitoring | Network Troubleshooting | System security | Ticketing system | Windows | Windows server
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