Systems Administrator 1
Tasks
- Document work performed in ticketing system
- Ensure actions are traceable and compliant
- Escalate issues with documented troubleshooting steps
- Follow CMMC aligned security and access control policies
- Follow IT operational procedures and escalation paths
- Maintain IT asset inventory and accountability
- Provide tier 1 technical support
- Track asset lifecycle redeployment and retirement
- Troubleshoot connectivity and peripherals
- Troubleshoot hardware and operating system issues
- Use ticketing system workflows for all work
Perks/Benefits
- 401k
- Child care support
- Dental insurance
- Disability insurance
- Elder care support
- Employee Assistance Program (EAP)
- Hybrid work
- Legal assistance
- Life insurance
- Medical insurance
- Professional development funds
- Vision insurance
Skills/Tech-stack
Access Control | Active Directory | Asset Management | CMMC | Computer hardware | Inventory control | NIST | Network Troubleshooting | Ticketing systems | Windows OS | Windows server | Zendesk
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Technology
Roles
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