Directeur d'exploitation

Tasks

• Analyze consumption variances
• Anticipate and resolve workplace conflicts
• Apply labor law and internal HR processes
• Assess workload and adjust staffing
• Close and verify cash and secure funds
• Control cleanliness and presentation of premises
• Control stock storage and inventory
• Create customer invoices and collect payments
• Drive commercial development
• Ensure hygiene and safety standards compliance
• Ensure legal compliance and internal processes
• Ensure quality standards compliance
• Ensure service quality and economic compliance
• File and archive administrative documents
• Follow cash opening procedures
• Forecast monthly needs
• Handle incidents in real time with priority
• Handle telephone reception
• Implement marketing actions
• Lead and motivate teams
• Log and process malfunctions
• Maintain activity tracking tools
• Maintain equipment and handle minor repairs
• Manage HR document tracking and follow up
• Manage facility budget and profit and loss account
• Manage guest reception
• Manage reservations
• Manage restaurant accounting and finance
• Manage takeout sales
• Organize restaurant service for two seatings
• Organize team work schedules
• Perform compliance checks on work norms and procedures
• Perform end of day closing
• Place orders and receive shipments
• Process delivery slips and supplier invoices
• Promote restaurant with internal support
• Resolve customer conflicts
• Take part in order taking and client relations
• Train and develop team members
• Use administrative software and office tools
• Use internal communication tools

Perks/Benefits

• N/A

Skills/Tech-stack

Budgeting | Cash handling | Cash reconciliation | Customer Service | Financial Reporting | Forecasting | Hygiene compliance | Inventory Management | Inventory forecasting | Invoice processing | Labor law | Marketing | Order Management | Reservation management | Restaurant operations | Safety Compliance | Stock Control | Team Management