Technical Account Manager, EMEA
Tasks
- Create documentation and playbooks
- Develop adoption plans
- Drive customer experience improvements
- Identify and address technical challenges
- Interface with customers on technical matters
- Manage timelines and milestones
- Monitor product adoption
- Project manage enterprise onboarding
- Provide technical guidance
- Represent customers internally
- Translate customer goals into technical setups
Perks/Benefits
- Dental insurance
- Disability insurance
- Employer-paid life insurance
- Flexible work options
- Generous PTO plan
- Health insurance
- Healthcare Cashplan
- Life insurance
- Paid Holidays
- Remote-friendly work options
- Retirement savings plan employer contribution
- Vision insurance
Skills/Tech-stack
APIs | Azure Sentinel | Cloud Computing | Customer Success | Databases | Enterprise IAM | Enterprise SIEM | Entra ID | Integration Automation | Microsoft Entra | Microsoft Entra ID | Okta | Palo Alto | Palo Alto XSOAR | Ping Identity | Problem Solving | Project Management | Python | REST | SaaS | Splunk | Technical documentation | Web Technologies
Education
Roles
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